New data reveals how British attitudes toward pet loss are reshaping both workplace policies and supporting a booming memorial market
A cultural shift is transforming British workplaces and driving unprecedented growth in the pet memorial sector. New research shows 43% of Britons support statutory paid bereavement leave for pet loss, while the UK pet funeral market is exploding from £110 million in 2024 to a projected £195 million by 2030.
This dual revolution—workplace policy demands / record memorial spending—signals a fundamental change in how Britain views the human-animal bond and its place in professional life.
“This data represents a fundamental shift in how British society views the human-animal bond,” explains Fran Murphy, owner of Pet-Crem.co.uk, a pet cremation service in South Yorkshire. “The demand for workplace recognition and record memorial spending reflects how pets are not only companions, but thought of as family members.”
The company, which serves Rotherham, Doncaster and surrounding regions, has observed the transformation first hand: “Handling the care of a family’s beloved pet is an honour for both myself and the team at Pet-Crem. I believed there was room in the market for a company like ours, where the emotional aspect of bereavement, and the dignity of their pet is at the forefront of everything we do.”

The Memorial Market Boom
- Market size: £110 million (2024) → £195 million (2030)
- Annual growth: 10.1% CAGR
- Volume: 10,000 pet funerals annually
- Infrastructure: 130+ dedicated crematoriums nationwide
- Pricing: £150-£400 standard cremations, £1,000-£5,000+ bespoke memorials
- Insurance: Average £899 claims for end-of-life care, up to £2,500 coverage
Sources: business-awards.uk/pet-funerals-and-cremation-statistics-2025
Digital Search Trends
42% growth in pet cremation searches from 2020 (55) to 2023 (78) (Google Trends)

UK Pet Bereavement Leave
- 43% of Britons support statutory paid bereavement leave for pet loss
- 21% strongly believe employees should get paid time off when pets die
- 54% overall favour some form of bereavement leave for pet loss
- Scotland leads support at 66% – highest in the UK
- 70% of UK dog owners support workplace rights similar to those of parents
Examples of progressive employers:
- HarperCollins has flexible leave policies including time off for pet bereavement for its UK staff
- BitSol Solutions, an IT services firm, also allows flexible leave for employees coping with the loss of a pet
Sources: kinship.com/uk/pet-lifestyle/pet-bereavement-leave-uk

The Reality Behind the Numbers
The movement for pet bereavement leave reflects a fundamental shift in how British society views the human-animal bond in professional contexts. With nearly half the nation supporting statutory protection for pet grief, employers are facing growing pressure to acknowledge that the loss of a companion animal constitutes genuine bereavement worthy of workplace support.
Currently, most UK employers have no formal policies around pet bereavement, leaving decisions entirely to management discretion. However, the data suggests this approach is increasingly out of step with employee expectations. The regional variation—with Scotland showing the highest support at 66%—indicates this isn’t just a London-centric trend, but a nationwide cultural evolution that spans different demographics and geographies.
The fact that 70% of dog owners specifically want workplace rights similar to parental leave suggests pet owners aren’t simply asking for sympathy, but for structural recognition that pets occupy a family-like role in modern British households. This represents a significant challenge to traditional HR frameworks that distinguish sharply between human and animal relationships in workplace policy.
The Emma McNulty Case: Catalyst for Change
The movement gained momentum after 18-year-old Emma McNulty was dismissed from her fast-food job in 2019 for missing work following her family dog’s death. Her subsequent petition demanding legislative change continues to generate support and media attention, highlighting the disconnect between evolving social attitudes and workplace policies.
The case exemplifies a broader generational shift in expectations around work-life integration and emotional support in professional environments. To date, the petition has gained over 29,000 supporters.
The Psychological Reality Behind Pet Loss
There is no statutory right for bereavement leave according to Gov.uk, leaving employers to put their own policies in place for staff who require personal time off or compassionate leave. This could stretch, one would argue, to pet bereavement, when a pet owner may not be at their best in the workplace due to grief.
Research from Chinese universities reveals the profound psychological impact of pet loss, with studies showing that approximately 30% of pet owners experience intense grief following their pet’s death—grief that can increase psychological distress and mortality risk. The strength of attachment between owner and pet directly correlates with grief intensity, as pets often provide more consistent companionship than human relationships. Critically, the study identified “disenfranchised grief”—where society doesn’t recognise pet loss as legitimate—as a key factor that worsens bereavement outcomes.
When pet owners receive social support and can maintain “continuing bonds” through memorials or ceremonies, the same reflective process actually helps reduce grief and facilitate healthy coping. This research provides scientific validation for workplace pet bereavement policies, demonstrating that societal recognition and support for pet loss isn’t just compassionate—it’s psychologically necessary for proper grief processing.
Source: PMC study on pet attachment and pet loss grief, Chinese university research 2024
UK Pet Insurance & End-of-Life Coverage: Key Statistics
Market Overview (2024)
- Total claims paid: £1.23 billion (+4% vs 2023)
- Number of claims: 1.8 million (4,900 per day)
- Average claim value: £685 (+3% year-over-year)
- Insured pet owners: 4.6 million
- Average premium: £389 (+4% since 2022)
Claims Breakdown by Pet Type
- Dogs: £933 million
- Cats: £232 million
- Other pets: £61 million
End-of-Life Insurance Coverage
Standard Coverage
- Most insurers now include £150-£200 cremation/burial cover
- Coverage applies only if pet euthanized due to illness/injury
- 48-hour waiting period for new policies
- Age limits and breed exclusions apply
Provider Examples
- Sainsbury’s Bank: Up to £200 cremation cover
- John Lewis/MORE THAN: £150-£200 “farewell cover”
- Petplan: No cremation coverage (euthanasia costs only)
Important Limitations
- Basic cremation only – doesn’t cover elaborate funerals
- Premium memorials not covered
- Pre-existing conditions excluded
Source: Various UK insurance providers and industry reports 2024
Regional and Demographic Trends
Geographic Patterns
- London and South East lead memorial spending
- Higher disposable incomes correlate with premium service adoption
- Custom keepsakes and grief counselling most popular in affluent regions
Source: linkedin.com/pulse/united-kingdom-pet-memorial-market-insights-forecast
Summary
Britain stands at the intersection of a cultural revolution and economic opportunity, where 43% of the nation demands workplace recognition for pet grief while driving a memorial industry set to nearly double from £110 million to £195 million by 2030.
The data reveals more than changing consumer habits—it demonstrates a fundamental shift in how British society views the human-animal bond. As Google searches for “pet cremation” climb 42% and insurance claims reach £1.23 billion annually, the convergence of workplace activism, psychological research validating pet grief, and booming memorial markets signals that what began as fringe sentiment has become mainstream expectation.
Citations & Sources
- business-awards.uk/pet-funerals-and-cremation-statistics-2025
- kinship.co.uk/uk/pet-lifestyle/pet-bereavement-leave-uk
- linkedin.com/pulse/united-kingdom-pet-memorial-market-insights-forecast
- grandviewresearch.com/horizon/outlook/pet-funeral-services-market/uk
- worklife.news/culture/employer-pet-bereavement-policy
- hr-inform.co.uk/news-article/calls-for-pet-bereavement-leave
- agriapet.co.uk/dog-insurance
- Google Trends UK analysis 2023-2024
- Association of British Insurers (ABI) official news release on 2024/2025 insurance payouts and policy statistics
- Association of British Insurers (ABI) news: pet insurance policy uptake and claim frequency (2023/2024)
- The Independent: £1.23bn paid out in pet insurance claims in 2024
- Which?: Analysis and statistics on pet insurance payouts and cost-saving strategies (2024/2025)
- Dogster: 13 UK pet insurance statistics & facts to know in 2025
- Sainsbury’s Bank: Pet cremation and burial insurance features
- John Lewis Finance: Guide to pet insurance regarding euthanasia and cremation cover
- MORE THAN: Explanation of pet insurance cover types (2024)
- Petplan: Information about coverage for put-to-sleep and cremation
- Grand View Research: UK Pet Insurance Market Size & Share, Industry Report, 2023–2025
- Insurance Times: Record numbers of UK pet insurance policies in 2023
- ResearchAndMarkets.com via Insurance Business Mag: UK pet insurance market size, forecast, growth rates
- Hepper Articles: 21 UK pet insurance statistics & facts, updated in 2025
Contact: Pet-Crem.co.uk, Rotherham – Available for immediate comment or data verification.